fortune game Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User") and fortune game ("the Platform," "we," "our," or "us"). By accessing, registering on, or using any feature of the fortune game website or mobile application, you acknowledge that you have read these Terms in full and agree to comply with them at all times.

If you do not agree with any part of these Terms, you must not register an account or use the platform. Continued use of fortune game after any updates to these Terms constitutes acceptance of the revised version.

2. Eligibility and Age Requirement

To register and use fortune game, you must meet all of the following requirements:

• You must be at least 21 years of age. Users under 21 are strictly prohibited from registering or using the platform in any capacity.
• You must be located in a jurisdiction where online gaming is legally permitted. It is your responsibility to confirm that using fortune game does not violate any local laws applicable to you.
• You must provide truthful, accurate, and complete information during registration and at any point when requested by the platform.
• You must not be a previously excluded or self-excluded player, nor have an account that was suspended or closed by fortune game for any policy violation.

fortune game reserves the right to request proof of identity, age, or residence at any time. Failure to provide satisfactory documentation may result in account restrictions or closure.

3. Account Creation and Security

Each user is permitted to hold only one registered account on fortune game. Creating duplicate or multiple accounts is a violation of these Terms and will result in the immediate closure of all associated accounts.

When creating your account, you agree to:

• Provide accurate personal details including your full name, date of birth, and valid contact information.
• Choose a secure password and keep it confidential. Do not share your login credentials with any third party.
• Notify fortune game support immediately at [email protected] if you suspect any unauthorised access to your account.
• Accept full responsibility for all activity carried out using your account credentials, regardless of whether such activity was authorised by you.

fortune game will never contact you to request your password. Any communication asking for your password should be treated as fraudulent and reported to our support team.

4. User Obligations and Platform Usage Rules

By using fortune game, you agree not to engage in any of the following prohibited conduct:

• Using the platform for any unlawful purpose or in a manner that contravenes applicable Philippine law or international regulations.
• Attempting to manipulate, exploit, or abuse any game, promotion, or platform feature through technical means, collusion, or fraud.
• Using automated tools, bots, scripts, or any software that interacts with the platform in an unauthorised manner.
• Attempting to access another user's account without authorisation.
• Engaging in money laundering, using stolen financial instruments, or depositing funds obtained through illegal activities.
• Harassing, threatening, or abusing other users or fortune game staff in any communication channel.

Violation of any platform usage rule may result in immediate account suspension, forfeiture of pending transactions, and reporting to relevant authorities where required by law.

5. Payments, Deposits, and Withdrawals

All transactions on fortune game are processed in Philippine Peso (PHP). Deposits and withdrawals are subject to the following conditions:

• Deposits must be made using payment methods registered in your own name. Third-party deposits are not permitted.
• Withdrawal requests are processed in accordance with the platform's verification and processing procedures. Processing times may vary depending on the payment method selected.
• fortune game reserves the right to request identity verification before processing any withdrawal, in compliance with anti-money laundering obligations.
• Funds deposited into your account are held for the purpose of gaming activity only. fortune game does not pay interest on account balances.
• Deposits or withdrawals that cannot be verified or that are associated with fraudulent activity will be declined and may be reported to the relevant authorities.

If you have questions about a specific transaction, contact our support team at [email protected] or through the live chat available on the platform. You may also consult the FAQ section for common payment-related questions.

6. Limitation of Liability and Account Policies

fortune game provides the platform on an "as available" basis. While we strive to maintain continuous service, we do not guarantee uninterrupted access and are not liable for losses arising from service outages, technical errors, or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, fortune game shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to loss of funds resulting from gaming outcomes, technical failures, or unauthorised account access.

Account Suspension and Closure: fortune game reserves the right to suspend or permanently close any account where there is evidence of a breach of these Terms, suspected fraudulent activity, identity verification failure, or any behaviour that poses a risk to the platform or other users. In cases of confirmed fraud or breach, any outstanding balance may be withheld pending investigation.

Users may also request account closure at any time by contacting support. If you wish to self-exclude for responsible gaming reasons, please refer to our Responsible Gaming page for the appropriate process.

7. Intellectual Property, Third Parties, and Changes to Terms

Intellectual Property: All content on the fortune game platform, including but not limited to the brand name, logo, interface design, text, graphics, and software, is the property of fortune game or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any platform content without express written permission.

Third-Party Links and Services: The platform may reference or link to third-party services such as game providers or payment processors. fortune game does not control and is not responsible for the content, privacy practices, or availability of those third-party services. Your use of any third-party service is governed by that party's own terms.

Changes to These Terms: fortune game reserves the right to update or amend these Terms at any time. Significant changes will be communicated through a notice on the platform or via registered email. Continued use of the platform following notification of changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

Governing Law: These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from the use of fortune game shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

If you have any questions about these Terms, please contact us at [email protected] or visit the FAQ page for further guidance.